Frequently asked questions

No, you don’t have a choice. Familystart Zurich will assign you a midwife or nurse.

The assignment is done based upon availability of the midwife or registered nurse and their proximity to your place of residence during childbed.

Please enter all languages in which you are able to communicate in the input field „Languages“. We take language preferences into account whenever possible, but we cannot give a guarantee. Otherwise we suggest to ask someone you trust to help you with the translation.

If you give birth in one of our partner hospitals (University Hospital Zurich, Triemli municipal Hospital, Zollikerberg hospital, Kantonsspital Winterthur, Bülach hospital or Limmattal hospital) or if you live in the city of Zurich, the placement is free of charge. Otherwise, a fee of CHF 50.00 per placement applies.

The service of your midwife or registered nurse is fully covered by your health insurance. However, this is not applicable of the compensation being charged for the on-call service or the personal costs. Midwife: Your midwife is 24/7 reachable and this on-call service is not covered by your health insurance. Some political municipality cover the charge of CHF 115.00 (canton Zurich). If this fee is not covered your midwife will charge you accordingly. Registered nurse: depending on your place of residence a franchise of CHF 7.65 (canton Zurich) per visit will apply. If this fee is not covered by the political municipality your nurse will charge you accordingly. Please talk to your midwife or registered nurse if you are insecure about this fee.

As soon as you are signed up with Familystart Zurich please stop looking for a midwife in order to avoid duplication. Please let us know if you find a midwife yourself so that we can cancel your registration with Familystart Zurich before the placement is successful. The fee of CHF 50.00 is due as soon as we have carried out an arrangement. The arrangement is also valid if you refuse a referral after you have registered.

Enter your request for pregnancy care in the input field "Comments". We try to find a midwife accordingly, but we cannot give a guarantee.

For the first child you are entitled to a maximum of 16 visits within 56 days after birth. As of the second child there is a maximum of 10 visits. After a C-section, multiple birth or premature birth, a maximum of 16 visits are covered by the health insurance's basic insurance. For further visits a doctor's prescription is required.

Note the name of the midwife in the "Comments" input field. We try to take this wish into account.

Enter the previous and the new place of residence. Please enter the new place of residence in the "Comments" input field“.

Enter your whereabouts during the postnatal period as the address. In the "Comments" input field you can also enter the name of the person with whom you will be staying. Please also mention your actual home address.